Hawaii LED Screens

Effective From: 4/2/’25

At Hawaii LED Screens, we are committed to protecting your privacy and the personal information and confidential data that you share with us. This Privacy Policy explains how we collect, use, and store your data, along with the strict measures that we take to protect it. When you avail our services and products from our LED screen company, company website, or other platforms, it means that you agree with the terms outlined in this policy.

1. Information We Collect

Depending on the services that you need, we categorise the information into following types

a. Personal Information

Personal information includes your Contact address in various formats: Name, email address, phone number, and mailing address. These details have to be provided when you request a quote, place an order, or contact us with queries.

Share your Business Information consisting of Company name, job title, and project specifications for designing and manufacturing custom creative display solutions.

The final information would be your Billing information including credit card numbers, debit card numbers, bank accounts invoices). This confidential data will be processed securely through our third-party payment gateways.

b. Technical Information

Technical information will be collected when you visit our website, including your IP address, browser type, device information, cookies, and pages visited on www.hawaiiledscreens.com. This information will help the company improve user experience and service offerings.

c. Third-Party Information

Pertinent and only need-to-know information will be shared with our business partners or vendors to successfully fulfill your orders.

2. How We Use Your Information

The information collected will be used to:

• • Process orders, quotes, and prepare invoices.
• • Provide excellent customer support and ensure timely response to inquiries.
• • Perfect our products, services, and improve the user experience of our website.
• • Occasionally send promotional materials, newsletters, or updates to your email address, Whatsapp or other channels (with your permission).
• • Comply with legal obligations and embrace measures that will protect against fraudulent activities.

3. How We Share Your Information

Your personal data will never be shared for sale purposes. We may share it with only the following entities :

• • Service Providers: We work with payment gateways, raw material manufacturing companies, shipping companies, and other essential partners essential to delivering our services.
• • Legal Authorities: The information will be shared at the request of the law and order officers through a valid court order, or when it is deemed necessary to protect our rights and safety.

4. Data Security

We follow updated industry-standard measures to protect your personal and business information. We use the following measures:

• • Encryption: We use SSL/TLS protocols for data transmission.
• • Access Controls: Personal data is accessed by authorized personnel only.
• • Regular Audits: Regular security audits to identify and address vulnerabilities.

However, since no system and no technology is 100% secure, we will not be able to guarantee absolute security. We will promptly notify you of any breaches, should they happen.

5. Your Rights & Choices

You have the right to ask for a copy of your information on our website, or edit them. You can also ask us to delete your personal information (subject to legal obligations). You have the freedom to “Unsubscribe” from marketing emails through the "Unsubscribe" link in our communications.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience of browsing our website. This helps us to monitor traffic and deliver better user experiences through targeted ads (with your consent). You can accept or reject the cookies, but disabling cookies may affect website functionality.

7. Policy Updates

We regularly update the policies on our website to make sure the customers enjoy a better browsing and shopping experience. You can continue to avail our website once you accept the updated terms.

8. Contact Us

For questions, concerns, or clarifications regarding this Privacy Policy, contact:

Hawaii LED Screens

Email: uae@hawaiiledscreen.com

Phone: +971 54 214 1887

Address: Industrial Area 4, Al Qusais, Dubai, United Arab Emirates